FAQ
Questions and answers
In short: the company, IPLASER technology, the device, buying, service and training.
Company
How do you spell the company name?
Innovatione, with an e at the end. People also search for us as Innovation. It is the same company.
How long has Innovatione been working?
Since 2013.
Where are the devices developed?
At Innovatione. Development, software and quality control are all done by Innovatione.
Technology
Is IPLASER a laser?
IPLASER is Innovatione’s light technology based on IPL, with narrow-band filtering and three-pulse energy delivery. It is not a diode or alexandrite laser.
Is gel needed for hair removal?
No. IPLASER treatments are done without ultrasound gel: the CoolSense system with a temperature sensor in the handpiece cools the skin.
Which skin types can be treated?
The IPLASER 755 handpiece works on skin types I–VI. The IPLASER 560 handpiece works on types I–III, and on type IV after a test flash. The treatment protocol sets the parameters for each skin type.
The device
What does iPRO MINI do?
Hair removal on the IPLASER 755 handpiece, and phototherapy on the IPLASER 560 handpiece: spider veins, couperose, rosacea, pigment spots, post-acne marks, uneven tone and photorejuvenation of the face and neck. iPRO MINI DUO has both handpieces on one device.
Is it registered as a medical device?
Regulatory status differs by country: check before purchase. Write to us and we will tell you which documents are available for your country.
What is the life of a handpiece?
1,000,000 pulses on each handpiece.
Buying
How much does the device cost?
We do not publish device prices on the site. Send a request and we will reply with a quote and training terms.
Can I buy iPRO MINI with one handpiece?
Yes. iPRO MINI is also available with one handpiece. Tell us which one you need in your request.
Service and training
What is the warranty?
2 years or handpiece life, whichever comes first.
How long is the training?
5–7 hours: theory, a demonstration on the device and individual recommendations. Online or at the training centre, with a certificate on completion.
