Choosing a device
Documents to check when buying a hair removal device
In short
What documents should come with a hair removal device?
The minimum set is seven documents. A sales contract with the warranty terms. An invoice and a delivery note, for accounting. An acceptance certificate: the warranty period starts from its date by default. A copy of the registration certificate, if the device is a medical device. An operating manual in a language you can read. A warranty card or warranty terms in the contract, with the term and the handpiece lifetime. A training certificate, if training is included in the purchase. The main rule: the model and the set of parts must match in the invoice and in the registration documents. The serial number on the body must match the number in the documents. If anything on the list is missing, ask before you pay, not after. Below, you can see why each document is needed and what to check in it.
Which documents are needed, and why?
| Document | Why | What to check |
|---|---|---|
| Sales contract | Sets the warranty, delivery dates and liability | Model, set of parts, warranty, who services the device |
| Invoice and delivery note | Accounting, recording the device as an asset | Seller's details, model, amount |
| Acceptance certificate | The warranty period counts from its date, unless the contract says otherwise | Date, serial number, completeness of the set |
| Copy of the registration certificate | Confirms the device is registered, as required in your country | Number, model and set of parts in the register |
| Operating manual | Rules for use and maintenance | Language you can read, model, handpiece lifetime |
| Warranty card or warranty terms | What the warranty covers, and for how long | Term, lifetime in pulses, what ends the warranty |
| Training certificate | Confirms the specialist's training | Issuer, programme, hours |
By default, the warranty period starts from the moment the goods are handed over. So the date in the acceptance certificate is the start date of the warranty. Check that it matches the day you received the device.
How do I check the registration certificate?
Check the registration number in the public register of your country's regulator. Compare not only the number, but also the product name, the manufacturer and the set of parts: which handpieces and modules are included.
What does a clinic need in addition?
- A contract with a service provider qualified to maintain medical devices, or a qualified in-house specialist.
- A document confirming that the clinic owns and uses the device: the sales contract.
- Copies of the registration certificate for each medical device.
Which discrepancies in the documents are a warning sign?
- The invoice shows one model, but the registration documents show another, or a different set of handpieces.
- The manufacturer named in the registration documents does not match the manufacturer on the device body.
- The warranty exists only in words or in correspondence.
- There is no acceptance certificate, so it is unclear when the warranty started.
- Payment to a private person's card without a contract.
Which documents come with iPRO MINI?
Write to Innovatione and we will tell you which documents are available for your country. The warranty is 2 years or the handpiece lifetime, whichever comes first.
Who will not find this article useful?
- If the device is not a medical device. The set of documents is different.
- If the device is second-hand. An extra check of its history is needed. See what to check on a used device.
- If you import the device from abroad. Customs and registration are a separate procedure.
Questions and answers
What documents are needed when buying a hair removal device?
The contract, the invoice and delivery note, the acceptance certificate, a copy of the registration certificate, the operating manual, the warranty terms and, if training is included in the purchase, the training certificate.
When does the warranty start?
From the moment the device is handed over to the buyer, unless the contract says otherwise. The acceptance certificate records the date.
Does a clinic need a copy of the registration certificate?
Yes. Medical devices used in a clinic must be registered as required in your country.
How do I check a registration certificate?
In the public register of your country's regulator. Check the number, the product name, the manufacturer and the set of parts.
What does a clinic need for maintenance?
A contract with a service provider qualified to maintain medical devices, or a qualified in-house specialist.
Which documents come with iPRO MINI?
Write to Innovatione and we will tell you which documents are available for your country.
This material is for information only and does not replace advice from a lawyer or an accountant. Checked 14 October 2026.
